KNOWLEDGE CENTER 

 

 

 

      

 

 

 

         

 

Edit or Delete an Existing User

 

 

 

 

 

There, undoubtedly, will be times that an User' s information 

will need to be changed in some way, or even deleted. 

 

Let's take a look at all our options.

 

 

 

 

 

 

 

 

 

 

      From the Administration dropdown located in the gray panel to the left of your screen, select Users.   

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

      Webtreepro will bring up the User Administration screen, seen below. 

 

 

      From the left side of the screen, choose which User needs to be edited. 

 [ProductName ] brings up information about the selected User, except the Password and the Password Recovery Answer.  

 

 

  1. Webtreepro detects if the User is the SuperAdmin for the site.
  2. If the User is a SuperAdmin, a SuperAdmin  label will appear next to the login. 
        • The Done button  will not be available for SuperAdmins
        •  If the User is not a SuperAdmin, there will be no label.

   3.   The selected User may be edited as needed, but the Login Name cannot be edited.

   4.   After edits are completed:

        • Click Apply   to save changes and remain in the User Administration screen.
        • Click Done  to save changes and exit the screen.
        • Click Cancel    to abandon any changes and exit the screen.

   5.   Webtreepro will detect any new information that was entered in the PasswordQuestion or Answer fields:

        • If information was entered, Webtreepro will save these changes.
        • If NO information was entered, the existing information will remain the same.

   6.   Click Done  to exit from the User Information screen.

   7.   Click Cancel   to delete all changes, and keep the original information.

   

         
 

 

   To Delete an Existing User

 

  1. From  the Administration dropdown located in the gray panel to the left of your screen, click on Users. The User Administration page will come up.
  2. From the User’s list located on the left side of the screen, select the User to be deleted.   If, by mistake, you selected your name,  Webtreepro will give you a "Warning" message that tells you that you can’t delete yourself.

 

User List Ledger 

 

   3.   Click Delete  .   The "Warning" message seen below will appear.

 

Warning message 

 

 

   4.   Click  OK  to delete the User.

   5.   Click Cancel    to exit the "Warning" message without deleting.

   6.   Click Done  to exit from the User Administration screen.

   7.   Click Cancel  to delete all changes, and return to the original information.