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Resetting a Password
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If you have some Users who have forgotten their Password,
they can use the Webtreepro's
Password Assistance process to enter a new Password.
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To create a new Password, start from the Login page, and click on the words I need a new password.
The Password Assistance wizard comes up, as seen below. |
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STEP 1.
Enter your User Name.
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If you want to leave the dialog box, click Cancel .
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Otherwise, click Next .

STEP 2.
Enter your Secret Question answer.
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If you need to go back to Step 1 of Password Assistance, click Previous .
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If you want to leave Password Assistance without making any changes, click Cancel .
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Otherwise, click Next .

STEP 3
Enter a new Password and retype it in the Confirm box. The Password needs at least 8 characters.
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If you need to go back to Step 2 of Password Assistance click Previous .
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If you want to leave Password Assistance without making any changes, click Cancel .
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Otherwise, click Next .

Webtreepro will confirm your Password has been changed.

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If you want to change the Password that was just entered, go to Step 3, click Previous , and repeat step 3.
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If you want to leave Password Assistance without making any changes, click Cancel .
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Click the login on the site link, or Finish to get to the Login screen.
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